Returns & Refunds Policy
Your satisfaction is important to us.
Return Period
We offer a 10-day return policy, starting from the date you receive your item.
Eligibility for Returns
To be eligible:
Item must be unused and in original condition
Item must be in original packaging
Non-Returnable Items
Clearance or final sale items
Items damaged due to misuse
Defective or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 7 days of delivery. We will provide a replacement or refund.
Refund Process
Refunds are issued after we receive and inspect the returned item
Refunds will be processed to the original payment method within 5–10 business days
Return Shipping
Customers may be responsible for return shipping costs unless the item is defective or incorrect.
ZENVORIXAA
Address: BATU JANGKIH, PRAYA BARAT DAYA, LOMBOK TENGAH, NUSA TENGGARA BARAT, INDONESIA
Contact: support@zenvorixaa.com
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